Shipping and Delivery terms refer to the conditions that govern the transportation and delivery of goods from the seller to the buyer. These terms are crucial in ensuring that both parties understand their responsibilities and obligations when it comes to shipping and delivery.
Typically, shipping terms will include details such as who is responsible for the cost of transport, who will arrange for shipping, and when ownership and risk of loss are transferred from the seller to the buyer. Delivery terms, on the other hand, will outline the timeframe and manner in which the goods will be delivered.
Common shipping and delivery terms include FOB (Free on Board), CIF (Cost, Insurance, and Freight), EXW (Ex Works), and DDP (Delivered Duty Paid). It is important for both the seller and the buyer to carefully review and negotiate these terms to ensure they align with the needs and expectations of both parties.
At our website, we understand the importance of customer satisfaction. That’s why we offer hassle-free returns and exchanges for our products. If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a full refund or exchange. All items must be unworn and in their original condition with tags attached.
To initiate a return or exchange, simply contact our customer service team with your order number and reason for return or exchange. We will provide you with a return label and instructions on how to package the item for shipment.
Once we receive your returned item, we will process your refund or exchange within 5-7 business days. If you have any questions or concerns, please feel free to reach out to our customer service team at any time. We are dedicated to providing you with the best shopping experience possible.